Questions & answers
Know how the programme works before you begin.
These answers cover registration, trial access, programme duration, learning, support, privacy and the current payment process.
How does the 7-day complimentary trial work?
Create your account and complete onboarding first. The coaching team reviews your registration and activates the trial when it is ready to begin. Your seven-day period starts from activation, not simply from the day you registered.
What is the difference between the 3-month and 6-month programmes?
Both use the same structured platform experience. The difference is the intended programme duration and the amount of time available to work through, repeat and progress through the programme. If you are unsure which duration to choose, speak with the coaching team before continuing beyond the trial.
Can I replay lessons and continue where I stopped?
Yes. While your programme access is active, lesson progress is saved so you can resume from your recent position. The dashboard also shows module progress and the next lesson to continue.
Is coach support available inside the platform?
Yes. The platform includes private coach-user chat and coach-created group conversations for programme support. Chat is intended for programme communication and should not be used for medical emergencies.
Are live sessions included right now?
Live sessions are not currently part of the active programme experience. The dashboard keeps a placeholder for future updates. If live sessions are introduced later, the coaching team will communicate the details through the platform.
How are programme fees paid?
The website does not currently process programme payments or collect card or banking credentials. Programme fees and continuation after the trial are arranged directly with the coaching team using the payment method they provide.
Is this programme a replacement for medical care?
No. Tamil Postpartum Coach provides education, guided movement and coaching support. It does not diagnose medical conditions or replace emergency care or individual treatment from a qualified healthcare professional. Seek appropriate medical advice for severe, new or worsening symptoms or when you have been advised to obtain medical clearance before exercise.
Can I control which emails I receive?
Yes. In your Profile you can choose whether to receive optional programme announcements and trial/programme reminder emails. Important security, password-recovery and essential account messages may still be sent when necessary.
How do I request deletion of my account and data?
Signed-in users can submit an account and data deletion request from Profile. The request is reviewed by the administrator rather than deleting everything immediately, because some information may need to be retained for security, legal or operational reasons.
Can I change the email address I use to sign in?
Email changes are currently handled through support because the platform does not yet have a verified email-change workflow. You can edit your name and phone number directly from Profile.
What should I do if a video or account page is not working?
Use the Contact page to reach the support team. Include the email address connected to your account and a short description of what happened, but never send your password, PIN or banking credentials.
Still unsure about something?
Contact the team before registering, or create an account and begin with the complimentary trial.